Urgent Problems & Out of Hours


Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

Injuries

For any injury that might need stitching / glue or involves a broken bone, you should attend the local minor injuries unit at:

New Cross Hospital Emergency Department (Tel: 01902 307999).

Also in the event of poisoning or overdose the attend the local Emergency Dept.

Urgent Problems during Surgery Hours

On weekday mornings the duty doctor keeps free a number of brief appointments. These are specifically reserved for patients with urgent problems or ones that, on medical grounds, cannot reasonably wait until the next routine appointment.

Please call 01902 755053 before 10.00am if you need such an appointment. Urgent appointments are shorter than those offered for routine matters and may be subject to delay if the doctor is called to an emergency.

How to Get Help when the Surgery is Closed

On Wednesdays between 1pm and 6.30pm call 0300 555 0277

At all other times when the surgery is closed and you need medical help which is not an emergency, call 111. Calls to 111 are free from land lines and mobile telephones. Lines are open 24/7, every day of the year.

You can call 111 when you think you need to go to the Emergency Department at the hospital, or another Urgent Care Service, if you need advice outside surgery opening hours or you are not sure who to call for medical help.