General Patient Information
Complaints Procedure
If you are unhappy with any aspect of our service, the practice does have a complaints procedure.
Veteran Friendly Accredited GP Practice
We are a Veteran Friendly Accredited GP Practice. This means we have a dedicated Clinician who has a specialist knowledge of service related health conditions and veteran specific health services. This is important in helping Veterans to get the best care and treatment.
If you are ex forces, please let your GP know to help ensure you are getting the best possible care.
Safe Surgery
We are proud to be a 'Safe Surgery' for everyone in our community. All are welcome.
Everyone in the UK has the right to free care from a GP. If you don’t have proof of Identification (ID) or address, you can still register. Immigration status or nationality do not matter. Reception won’t ask for immigration documents and will not share your information with the Home Office unless serious crime is involved.
See the above statement in other languages.
In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.
Don't have documents? Don’t worry. We are a Safe Surgery for everyone in our practice area. We might ask for ID or proof of address. But if you don’t have any and you live in our practice area, you can still register with us. We will not ask for immigration documents.
If you wish to register, please speak to a member of staff who can help and support you with the process of registration. Ask reception for an interpreter if you find it difficult to communicate in English.
NHS Integrated Care Board
An NHS Integrated Care Board (ICB) is an organisation with responsibility for NHS functions and budgets.
- Address: 1 Staffordshire Place, Stafford, ST16 2LP
- Telephone: 0300 123 1461
- Email: enquiries@staffsstokeicb.nhs.uk
- Website: Staffordshire and Stoke-on-Trent Integrated Care Board website.
Research
Symptom Patterns and Life with Longer Term Covid-19 in Children and Young People (SPLaT-19)
Tamar Medical Centre has teamed up with researchers at Keele University School of Medicine to help study the longer term effects of COVID-19 infection in children and young people (aged 8 to 17 years).
You don’t have to have had covid to take part.
We will send a text to all children and young people who might be eligible, in the near future. Please check your details are up to date and watch out for it! The study will involve answering online questionnaires every 3 months for 1 year.
Some children may be invited to take part in interviews, but this is not essential. Thank you for taking part!
If you have any questions or would like any further information please contact the SPLaT 19 Research Team at Keele Clinical Trials Unit (CYU) on 01782 732 950 or
email ctu.splat19@keele.ac.uk.
GP Net Earnings
NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Tamar Medical Centre in the last financial year was £64,332 before tax and National Insurance. This is for 2 full time GPs, no part time GPs and no locum GPs who worked in the practice for more than 6 months.