How to Order Your Prescriptions
1. Online Ordering
We recommend that you use the NHS App to order your repeat prescriptions. You can also use the Patient Access website as an alternative method.
2. Pharmacy
Arrange with a local pharmacy to request and collect your prescription. Prescription Collection Points.
3. In Person
Please complete the Repeat Prescription Request Slip available at the Practice and return it to the red box in the Practice Foyer once finished.
In the interests of safety, we do not accept requests by telephone.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days:
| Request Received: | Script Ready By: |
|---|---|
Monday | Wednesday |
Tuesday | Thursday |
Wednesday | Friday |
Thursday | Monday |
Friday | Tuesday |
For Example | |
Prescription Queries
For any prescription queries, please complete an online eConsult Administration Request.
Collection Points
Patients can collect their prescriptions from the surgery or their nominated pharmacy.
Setting Up Pharmacy Collection: Easy Steps to Follow:
- Register for Prescription Collection Service: Sign up at your chosen pharmacy.
- Pharmacy Agreement: Pharmacy must agree to collect on your behalf.
- Practice Instruction: Inform your practice: You can do this by sending an eConsult Administration Request or in person at reception.
Good Medication Management is Important
- Order Prescriptions Early: To avoid running out, reorder your medication when you have a week's supply left.
- Emergency Supply: In case of emergencies, your pharmacist can provide a few tablets until your new prescription is ready.
- Travel Preparations: Always carry a list of your medications and ensure you have enough to cover your holiday. Some countries may require a doctor's letter; check with your travel agent.
- Elderly Relatives: Ensure they have an adequate medication supply. Dossette boxes or blister packs can help manage large amounts of medication.
Useful Information
Medication Naming
Each drug has a generic and a brand name. We use the generic name whenever possible because it is usually more cost effective for the health service. As a result, you may notice changes in the colour, shape, or size of your medication. Rest assured, the drug quality remains the same, only its appearance has changed.
Medication Reviews
Please book your medications review appointment at least 10 days before your medication runs out.
Nomad’ Box System
For patients who need several types of medication and sometimes forget what should be taken and when, some chemists operate a 'Nomad' box system. Under the scheme the patient has a weekly box with the drugs pre sorted into the days and times they should be taken. Ask at reception for more information.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).